All payments are processed by Ohio Child Support Payment Central. Under Ohio law, direct payments to the custodial parent are considered a gift and will not be credited to your child support case.

Methods to pay your child support

There are 4 options available to make child support payments:

• Mail a check or money order to

Ohio Child Support Payment Central
PO Box 182372
Columbus, OH 43218-2372

Please be sure to include your SETS case number (10 digit case number beginning with a “7”) and your social security number to ensure proper posting of your payment.

• For electronic funds transfer from your checking or savings account or payment with a debit card please visit www.expertpay.com Aside from a one-time $2.50 registration fee, there is no charge for payments made via ExpertPay. Please allow seven (7) business days for your payment to be received.

• For payment with a credit card please visit www.e-childspay.com Please be aware that the processor charges a fee of $11.75 for all payments made on this site. Allow seven (7) business days for your payment to be received.

• Pay by MoneyGram - You  may now make cash payments at many retail locations throughout the State where MoneyGram payment services are offered, or on-line by credit card using the "Pay Bills" option at www.moneygram.com. Use state code 14674 when using MoneyGram services.

Options to receive Child Support payments:

Attention e-QuickPay Users:
Effective June 30, 2019, you will no longer receive payments on the
e-QuickPay card.

• Starting on July 1, 2019, the Ohio e-QuickPay Debit MasterCard will be discontinued, and a new card will take its place: the smiONE payment card.
• Keep your e-QuickPay card until you spend down the balance. The balance will NOT transfer, and it still can be used after July 1.
• Changing Coming to Ohio's Child Support Program poster available here.
• Watch a short video about the transition here.

Avoid delays in receiving your new smiONE card - make sure your address is updated with the Child Support Office.

Three ways to update your address:
1. Go online to the Child Support Customer Service Portal and use the "Send New Message" feature,
2. Call the Shelby County CSEA at (937) 498-4981, or
3. Visit us in person at 227 S. Ohio Ave, Sidney, Ohio 45895