Enforcing a Child Support Order

In Ohio, approximately 75% of child support payments are collected through income withholding. Payments can be withheld from many sources via income withholding including:

  • Wages/earnings

  • Unemployment Compensation

  • Certain Social Security benefits

  • Disability pay

  • Worker’s Compensation

  • Pensions

  • Bank accounts

A large majority of parents pay their child support as required. For instances where child support is not being paid, penalties can be severe. There are multiple tools available to the CSEA to enforce collection of child support payments.

Shelby County Ohio Job Family Services Child Support Order Enforcement

Enforcement tools include, but are not limited to the following:

  • Tax Offset Federal and state laws allow Ohio to intercept state and federal tax refunds if the person receiving the refund is in arrears in their child support obligation. When certain criteria are met, eligible cases will be automatically submitted for tax offset.
  • Shelby County Ohio Job Family Services Child Support Order

    License Suspension The CSEA may suspend the driver’s license, recreational license, and/or professional license of a parent who is behind on their child support obligation. The individual must have paid less than 50% of their obligation for 90 consecutive days. The CSEA must issue a pre-suspension notice to the last known address of the individual and provide the individual 10 days to contact the CSEA to make payment arrangements to avoid suspension. If the individual does not contact the CSEA or make payment arrangements, the CSEA will then suspend the license. Once suspended, the individual must meet criteria governed by Ohio law for reinstatement.

  • Financial Institution Data Match (FIDM) The CSEA can freeze and seize assets held in a financial institution to be applied to the child support obligation.
  • Lump Sum Payments Employers are required to notify the CSEA if they will be paying a lump sum payment over $150 to an individual who owes child support. The CSEA can intercept the lump sum payment, up to the amount of arrears of the child support obligation.

  • Credit Bureau Reporting Delinquent parents are reported to credit bureaus

  • Passport Denial If the past due child support is over $2,500, the delinquent parent is submitted to the U.S. State Department. They will refuse to issue the delinquent parent a passport until the CSEA notifies them that the past-due amount has been paid.

  • Legal Action If the person repeatedly fails to meet their child support obligation, the CSEA may also take judicial action through civil contempt charges or criminal non-support.

If you are having trouble paying your child support obligation, please contact the CSEA as soon as possible. Your case manager can offer solutions based on your circumstances. The most important thing you can do is stay in contact with the CSEA to keep us informed as to what your situation is. Your case manager can be reached through our Child Support Customer Service line at:

937-498-4981 - Option 4



The Shelby County Department of Job and Family Services (SDJFS) will hold a public hearing on Wednesday, April 22nd, 2021, at 9:00 am.
The public hearing will be a virtual meeting held on Microsoft TEAMS, by calling into 614-721-2972. The Phone Conference ID is: 521 803 939#. 
At that time oral comments will be accepted concerning the proposed Title XX Social Services Block Grant Profile. Written comments may be
dropped off in the drop box at the front of the SCDJFS Facility at 227 S. Ohio Ave., Sidney, OH 45365, no later than April 20th, 2021.
For more information contact Kimberly Arbogast, Business Administrator, by phone at (937) 497-2802. 

Due to COVID-19 Outbreak,
our Lobby is now Closed

Agency Services During
Covid-19 Outbreak

Cash Food & Medical Assistance
Applications and verifications
such as income, expenses and
other needed items may be returned by:

e-mail:  FMS-Staff@jfs.ohio.gov
Fax:  937-498-7396
or mail: Shelby County Department
of Job & Family Services
227 S. Ohio Avenue,Sidney, OH  45365

Child Support

Children's Services

Unemployment Benefits

Adult Protective Services now
has a 24-Hour online portal available
for reporting non-emergency cases
of suspected adult abuse, neglect, or
exploitation at this link:


COVID-19 Assistance Information

Shelby County Bridges Community Action Partnership has received funds to assist families affected by COVID-19.  This program starts November 2, 2020.   Funds can be used to pay back rent & mortgage and water & sewer bills. The funds are only available through the end of December.  Please call Shelby County Bridges CAP at 937-507-9341 to apply and for more information.

Employment Workshops

OhioMeansJobs Shelby County
offers free employment workshops.
Workshop participants have the
opportunity to improve their job
seeking skills to aid in finding a
new job or to brush up on skills
to retain a job once they are working.
Workshops are taught by instructors
from Upper Valley Career Center and

To register for a workshop, call
OhioMeansJobs Shelby County at
937-498-4981 Extension 2816

View Free Workshop Schedule ...

Navigating OhioMeansJobs.com

Mondays - 10:00AM

View Details...

Resume Writing Workshop

1:00PM to 3:00PM

Job Search Skills Workshop

1:00PM to 3:00PM


Employer Expectations Workshop

1:00 PM to 3:00 PM 
Interviewing Skills Workshop

1:00 PM to 3:00 PM 


Basic Computer Skills Workshop




Shelby County Ohio Job Family Services Local Job Postings

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Local Job Opportunities

To speak to a staff member
from OhioMeansJobs Shelby
County about your employment
needs call: 937-498-4981, ext. 2816
or contact us by email at:
EFS-Staff@jfs.ohio.gov .

View more information...


May 27, 2021
10:00 AM - 2:00 PM
Norcold will be conducting open interviews at 600 S. Kuther Road, Sidney, Ohio.

View Details...


May 18, 20, & 25, 2021
9:00 AM - 4:00 PM
Sidney Spherion is holding open interviews. Various positions are available. For more information, call 937.419.4200.

View Details...

Job Opportunities

for week of 5-10-2021

for week of 5-17-2021
ADDRESS 227 South Ohio Avenue
Sidney, Ohio 45365
PHONE 937-498-4981
FAX 937-498-7396
HOURS M - F   7:30 am - 4 pm